info@iwbags.com

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FAQS

Q: Are you a factory or a trading company?
A: We are a manufacturer and custom bag factory based in Guangdong, China, producing custom bags for customers' own brand. We have also established our branch factories in Guangxi and Jiangxi to facilitate timely delivery to customers during peak season.


Q: Can I get free sample?
A: You can get 1pcs sample by sending inquiry for getting it.
You would pay for the samples and we will arrange shipping for you.
We will refund the sample fee if you are satisfied with the sample and order with down payment.


Q: What is the minimum order quantity for this bag?
A: The MOQ for each bag is 500pcs per item.


Q: Can I use my logo on the bag?
A: Yes, customers' logo and design are welcome. We have more than 20 years of experience in producing custom bags for many brands.


Q: Can you accept custom order? How to produce custom order?
A: Custom design and logo are welcome.
Please share the drawings, photos or samples with us. Then we can produce a sample for your kind approval first.
After samples approval, then we can start the mass production.


Q: Will you be responsible for the goods when shipping?
A: Generally, the logistics company we cooperate with can send the cargo where you want.
Besides, we promise that the goods will be arranged as soon as possible and delivered in the shortest time.


Q: Will there be color difference between sample and production?
A: Yes, color difference is very normal from different batches of material or printing logo or metal logo,
due to weather and temperature and dye etc, but we try our best to avoid the big color difference.


Q: How can you ensure the quality control?
A: We have experienced and strict QC, we carry out inspection during production process and on-site inspection before shipment.


Q: Can I have a sample even pre-production after I send you the order?
A: Yes, we can send you pre=production samples for your approval before mass production .


Q: What is the packaging?
A: One bag in a polybag, suit pcs in a carton. Or you can OEM your own gift box.


Q: How many days to deliver the goods to me?
A: Sample time: 5-7 days without logo, 8-12 days with your own logo.
Production time: usually 25~45days after sample and order are confirmed.


Q: What's the payment method?
A: Usually we accept T/T, we can also accept L/C, Paypal and Western Union Escrow.


Q: What about the shipping method?
A: Air door to door DHL.Fedex ,UPS or TNT ,By air and by sea. If you have forwarder in China, you can also ask your forwarder to pick up the goods from our side.


Q: Why you choose Inclusive World Luggage Co., Ltd as the best choice?
A: 1. We choose raw material standards are strict, we use only the best raw material.
2. We have a stable fabric supplier and hardware factory that have been working together for more than 10 years, and can ensure that the color and quality of the fabric is consistent with your order.
3. We have a print factory partner that has been working with us for over 10 years, which can handle small runs of color printing to meet your needs for multiple SKUs.
4.We are original factory, which reduces all the intermediate channel costs to offer
competitive price.
5.We inspect quality for 6 times according to different level.
6.We have excellent sales team and skillful design team, which can provide customized solution for specific requirement.
7.We have passed ICS audit and BSCI audit.
8.All your requirements, we will pay high attention and reply you within 24 hours. Even on weekends, our supervisor is always available to answer your questions online.
9.We can do any test if customer request.

Contact Us

Contact: LyuFang

Phone: 0086-15323821527

Tel: 0086-15323821527

Add: Floor 3, No. 1, No. 7, Lane 3, European Industrial Park,Nanhang Avenue, Shiling Town, Huadu District, Guangzhou city, Guangdong Province, China